Zolie

The AI receptionist for Square Appointments.

Square Appointments runs your calendar, your checkout, and your client list. Zolie (formerly Callie) covers the one channel it can't: the phone that rings while your hands are busy. She answers in your own cloned voice, answers questions about your services and prices, and books the caller straight into your Square calendar — live, during the call.

The calls you miss are bookings you lose.

Square shops are usually lean — often just you, maybe a chair or two more. When you're mid-service, calls go to voicemail, and most callers won't leave one. They book with whoever picks up. Your online booking catches the web traffic; nobody's catching the calls.

What Zolie does for a Square Appointments business

  • Answers when you can't — only when you're with a client or don't pick up within ~15 seconds. Otherwise your phone rings like normal.
  • Speaks in your voice — cloned from a ~20-second recording, so callers hear you, not a call center.
  • Knows your services — names, durations, and prices from your menu and your site, so she answers the "how much is…" questions that decide bookings.
  • Books into Square Appointments, live — she reads your real availability and writes a confirmed appointment during the call.
  • Filters the junk — robocalls and spam never reach you; real callers arrive as a tidy text recap of who called, what they wanted, and whether they booked.

Books straight into Square Appointments, live

Zolie connects to your Square account through Square's own OAuth flow, reads your real availability, and writes a confirmed appointment during the call — the same way an online self-booking would land. Services, durations, and prices come from your Square catalog, so she quotes what you actually charge. She never sees card or payment data, and you can revoke her access from your Square dashboard at any time.

Hear her before you buy anything

Call our live demo from your own phone — you'll be talking to Zolie in under a minute, no signup and no card. Then picture her covering your line on a fully booked afternoon.

Priced for how often your phone rings

Starter is $49/mo with 10 real customer calls included (then $2.50 per additional customer call — spam is screened free and never billed). Essential is $149/mo for unlimited customer calls, no per-seat add-ons however many staff share the line. Every plan starts with a 14-day free trial and a 30-day money-back guarantee on your first paid month. One saved appointment usually pays the month.

Square owners ask us

Does Zolie book directly into Square Appointments?
Yes — live. Zolie reads your Square Appointments availability and writes confirmed appointments into your calendar during the call, the same way an online self-booking would. Your service menu, durations, and prices come straight from Square Appointments.
What does an AI receptionist for Square cost?
Starter is $49/month with 10 real customer calls included, then $2.50 per additional customer call — spam calls and hang-ups are screened free and never billed. Essential is $149/month for unlimited customer calls and priority support. No per-seat or per-staff add-ons, and nothing changes in your Square subscription. Both plans start with a 14-day free trial and a 30-day money-back guarantee on your first paid month.
What can Zolie see in my Square account?
Booking permissions only, granted through Square's OAuth flow: she reads your services, hours, and calendar availability, and writes new appointments. She never sees card numbers or payment data — those are separate permissions we don't request — and you can revoke her access from your Square dashboard at any time. Details in plain English at getzolie.com/trust.
Do my Square no-show protection and policies still apply?
Yes. Appointments Zolie books land in Square Appointments like any other booking, so your deposits, cancellation windows, and no-show protection apply exactly as they always do.
Can I keep my own phone number?
Yes. You keep your existing business number and forward it to Zolie only when you're busy or don't pick up within about 15 seconds. Callers dial the same number they always have. Carrier-specific forwarding instructions land in your inbox at setup.
What if I switch booking platforms later?
Nothing breaks. Zolie is platform-neutral — if you move your calendar later, you connect the new platform in your Zolie dashboard and she carries on answering the same phone line. Your voice clone, knowledge base, and number forwarding all stay as they are.

The next call you miss mid-service could have been a booking.

Try Zolie free in 60 seconds